What Information We Collect and Why
When you register, we collect your name, email address, mobile number and the details you provide during account verification. When you make a deposit or withdrawal through JazzCash, Easypaisa or Raast, we record the transaction reference, amount and timestamp — enough to reconcile your account and
-
1
handle any dispute you raise with us. We do not store your full JazzCash or Easypaisa PIN or your Raast account credentials; those stay between you and your wallet provider. We also collect device and session data — browser type, IP address, and pages visited —
-
2
to keep your account secure and detect unauthorised access attempts. If you contact our support team, the conversation is logged so we can follow up accurately. We use this data to run your account, process payments, meet our obligations under applicable law, and improve how the
-
3
platform works. We do not sell your personal data to third parties. Where we share data with payment processors or fraud-prevention services, those partners are bound by the same confidentiality obligations we follow. Your data is held on servers with encryption at rest and in transit.
-
4
You can request a copy of your data or ask us to close your account by writing to our support channel — details are in the section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.